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FAQ – Frequently Asked Questions

1.    What is thermal imaging? 

Thermal Imaging is the process to create an image using Infrared Radiation. Most things emit some form of Infrared Radiation, including humans and animals. Infrared Radiation is directly affected by temperature, e.g. the higher the temperature the more Infrared Radiation is emitted, and the inverse is also true. Using a Microbolometer, a thermal camera is capable of generating a Thermal Image by applying a colour palette to the different intensities of Infrared Radiation.

2.    How do I become a Distributor? 

Please complete the ‘Become a Distributor Form HERE

3.    I have an issue with my camera/software, how do I contact technical support?

Please complete the technical support form and a member of our technical support team will contact you as soon as possible.

4.    How do I learn more about Thermography or become a Thermographer?

Where possible SATIR or your Local Distributor are able to provide product training. However, we recommend if want to learn more about thermography or to become a fully qualified thermography to look at the Institute of Infrared Thermography, they run courses online and in classroom environments, visit their website to find out more           Image result for Institute of Infrared Thermography


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